Privacy Policy


  1. Scope

All data subjects whose personal data is collected, in line with the requirements of the GDPR.

  1. Responsibilities
  • The Data Protection Officer / GDPR Owner is responsible for ensuring that this notice is made available to data subjects prior to Renshaw Communications collecting/processing their personal data.
  • All Employees/Staff of Renshaw Communications Ltd who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.
  1. Privacy notice
  • Who are we?

Renshaw Communications is a Marketing Consultancy.

Our Data Protection Officers and data protection representatives can be contacted directly here:

  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that Renshaw Communications Ltd refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.

All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.

  Contact details
Contact Name: Data Protection Officer
Address line 1: The Coach House
Address line 2: Chobham Road
Address line 3: Surrey
Address line 4: KT16 0QD


Telephone: 01932 660840


Read more about how and why we use your data here, this is the statements we have in place when collecting data:

I understand and agree that the above data supplied may be held and used by Renshaw Communications Ltd and any official third party provider acting on its behalf, in order to improve the overall experience. I consent to this personal data being used to contact me about their products or services

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

How we use your information

This privacy notice tells you how we, Renshaw Communications, will collect and use your personal data for retargeting, cookies, subscriptions, registrations, stand bookings and relevant supplier services.

Why does  Renshaw Communications Ltd need to collect and store personal data?

In order for us to provide you relevant information we need to collect personal data for ensuring customers have the optimal experience. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

Will Renshaw Communications Ltd share my personal data with anyone else?

We may pass your personal data on to third-party service providers contract in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to enhance customers’ event experience. When they no longer need your data to fulfil this service, they will dispose of the details in line with Renshaw Communications Ltd procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will Renshaw Communications Ltd use the personal data it collects about me?

Renshaw Communications Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Renshaw Communications Ltd is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Renshaw Communications Ltd contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

Renshaw Communications Ltd at your request, can confirm what information we hold about you and how it is processed. If Renshaw Communications Ltd does hold personal data about you, you can request the following information:

  • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Renshaw Communications Ltd a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

Renshaw Communications Ltd accepts the following forms of ID when information on your personal data is requested:

Passport, driving licence, birth certificate, utility bill (from last 3 months)

Contact details of the Data Protection Officer / GDPR Owner:

  Data Protection Officer / GDPR Owner contact details
Contact Name: Data Protection Officer
Address line 1: The Coach House
Address line 2: Chobham Road
Address line 3: Surrey
Address line 4: KT16 0QD
Telephone: 01932 660840

Document Owner and Approval

The Data Protection Officer is the owner of this policy and is responsible for ensuring that this record is reviewed in line with the review requirements of the GDPR.

A current version of this policy is available to all members of staff.

Nicola Renshaw, Owner, Renshaw Communications LTD DATE: 11/05/18